So far several incidents of Ola Scooter catching fire and shutting off on its own while driving has been reported, but this new one is a little wicked.
Twitter Complaint of Ola Scooter
Sreenadh Menon, a social media user took his problem to the famous microblogging platform Twitter, where he posted the images of his Ola Scooter after it had been broken in half. In the uploaded picture it was clearly seen that the e-scooter of Ola Electric was broken into two parts.
Mr Menon while tagging Ola Electric and CEO, Bhavish Aggarwal, wrote, “The front fork is breaking even in small speed driving and it is a serious and dangerous thing we are facing now, we would like to request that we need a replacement or design change on that part and save our life from a road accident due to poor material used.”
Other Ola Users Also Joined Conversation
Just after a few minutes of Mr Menon’s post being uploaded, many other suffering Ola users started sharing their own grumbles.
One user wrote, “This is a misery that happened to me. The front fork got collapsed while hitting a wall at a speed of 25kmph in eco mode along an uphill side. A similar issue happened to some other customers on the plain road also. Take this as a serious and most urgent problem and resolve it soon.”
While responding on this matter Ola Electric wrote, “Hi, we’re going to connect with you over call shortly, so we can look into this and get back to you.”
Then another user stated, “This is a concern that the company should rectify as soon as possible for all customers. A serious quality issue which cannot be left as a single product issue.”
One more concerned and wrote, “This is serious. Should be rectified immediately for safety. Hope no more arrogant responses and permanent resolutions.”
Here are some other complaints about images that were uploaded: