After so many days of confrontation between the Indian government social media companies to comply with new IT rules, finally, on Thursday, many of the social media intermediaries have complied. However, Twitter informed that it had appointed a nodal officer who will double up as the grievance officer, as mandated by the new IT rules. In response to this, the central government has not deemed Twitter’s action as complete compliance and the war is far from over.
As per a senior government official, “Twitter has appointed a lawyer who works for a law firm in India as its nodal-cum-grievance officer. As per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the designated officers have to be employees of the company apart from being residents of India.”
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Moreover, government sources show that Twitter is still to inform the Centre about the third required appointment, that of a compliance officer.
According to the government, many social media companies have complied with the new IT rules and shared the required details of their nodal officer, compliance officer, and grievance officer, except Twitter.