WhatsApp is on a roll to introduce fresh features for its users and this time, there is a New WhatsApp Update for business account holders.
There are mainly two new features which are mentioned below for you to look at them closely.
1. Custom Business Link
The first feature that we need to talk about is Custom Business Link. This feature is available for WhatsApp Premium business users that enables them to create their custom chat links. They can put these links in their emails and other communication channels with their users. The users can click on these links and can start chatting with the brand directly.
2. Multiple Device Channels
The second feature enables the same set of WhatsApp Businesses to gain the liberty of assigning chats to specific devices associated with the same channel. It shall enable you to have multiple devices dedicated to a single WhatsApp platform which means you can solve more user queries with the help of multiple devices.
Who can avail of these services?
As mentioned above, only Business Account Holders can avail of this service if their application gives them an option to do it. If you can’t see such an option in your application, then update your app to the most recent beta versions of its Android and iOS applications.
What are the charges for these services?
The charges for the WhatsApp Premium Service are not defined yet and it is expected to be different from country to country. So, you need to wait for another update from WhatsApp to learn about the charges for WhatsApp Premium.
The WhatsApp Premium service is an optional service available for businesses that want to go places. It is a completely optional service that could be available by businesses by paying the pre-decided charges.
If you have a business to take forward, I suggest you explore WhatsApp Premium service for Business accounts more. Also, share this article further and leave your valuable comments in the comments section below.