In an attempt to make, Alexa, sound more human, just like the way we want, Amazon will add intonations to some of its statements to make its virtual assistant be more expressive. Amazon will embed multiple feelings like disappointment or excitement to her voice so it can answer exactly the way you want to listen. More like a human to human conversation.
In a recent interview, Amazon said that now developers who build apps for Alexa will now be able to add a sense of emotions to Alexa. These emotions will range from “happy/excited” to “disappointed/empathetic”. Also, Amazon will add multiple intensity to these tomes to make it sound more human and natural.
For example, if you win a game, Alexa will sound excited with a high-intensity tone obvious in her reply.
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To explain the concept further, Amazon while explaining the concept shared six samples, with high, low, and medium intensity for excited/disappointed tones.
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Powered by Amazon’s Neural Text-to-Speech technology, the feature is only available for developers in the US.
Post the test on several users, Amazon noticed that users were 30% more satisfied after interacting with emotion-rich Alexa.