We have been facing multiple issues while dealing with our Aadhaar Cards, so here is a guide to file Aadhaar related complaints in case you face any.
The Unique Identification Authority of India (UIDAI) has set multiple portals for the users to file their complaints, issues and suggestions. With the help of these portals, they can get resolution to their complaints while they will also be able to highlight the malpractices in the system.
How to File Aadhaar Related Complaints?
Multiple channels have been set up to offer the users the freedom and flexibility to lodge their issues with the department of Aadhaar. It will help the users to clear their issues while the department can smoothen their process.
Here are the various options made available to the users for registering Aadhaar Complaints:
Members can connect with UIDAI through their mobile phones by calling and talking to one of their support executives.
Toll Free Number: 1947
2. Chatbot (Ask Aadhaar)
Members can even connect with the Chatbot available on UIDAI’s official website. It has an automated response to all the most asked common questions and queries. You can get assistance in Hindi and English, both the languages.
Find a blue icon of ‘Ask Aadhaar’ at the right bottom corner of the official website.
3. Resident Portal
Residents can lodge their complaints on the website by selecting options against multiple criteria for the complaint like type of complaint, category and more.
Go to the UIDAI’s official website to find the ‘File a complaint’ section where users can lodge their issues with the department.
If you think you can explain your complaint in an email better than the other options, then you should know that you have the option for that too.
Email at [email protected]
If you wish to write your issue but on paper, then you can post your complaint to the nearest UIDAI HQs or ROs.
6. Walk-In at Regional Offices
If you are good with nothing and wish to approach the officials in person, then simply walk into your respective regional office. You can talk to the designated person and submit your complaint in the designed process.